Residential
Full-service personal lines claims handling, including ISO forms, Texas-specific endorsements and specialty programs.
Our Services
End-to-end claims solutions delivered with accuracy, compassion and priority.
Core Service
Third-Party Administration
Full TPA claims administration for carriers, MGAs and specialty programs: intake, handling, coverage analysis, drafted correspondence and reporting.
Core Service
Independent Adjusting
Expand your adjusting panel with experienced independent adjusters for daily and catastrophe response, plus comparison estimates, ladder assists and drone inspections.
Lines We Handle
Commercial
Claims administration for small to mid-market commercial risks, from intake through resolution.
Liability
Liability claims handling, investigations, coverage analysis and litigated file management through mediation and EUO.
Catastrophe Response
Daily and CAT response with rapid deployment and scalable adjuster resources for major loss events.
Dedicated Service
Large Loss Adjustment
Whether large losses are regular or few and far between, we guide you to a cost-effective solution with a guarantee of timeliness and professionalism for your customers.
- One accountable team from assignment through resolution
- Boots on the ground quickly when the loss is at its biggest
- Updated reserves and clear, milestone-based reporting
Dedicated Service
Binding Inspections
Pre-binding and post-binding inspections when you need a clear, defensible picture of a risk before it goes on the books — or proof that agreed work was actually completed.
- Roof, exterior and interior condition documented on site
- Comparison estimates, ladder assists and drone inspections
- Photos and a written report written to your guidelines
Dedicated Service
Salvage & Subrogation
Subrogation and recovery are important parts of the claims process. Our experienced team is dedicated to delivering real results on your salvage and subrogation needs while remaining cost-efficient.
- Recovery opportunities identified early in the life of the file
- Documented, defensible salvage and subrogation packages
- Cost-efficient pursuit through to conclusion
Specialty Services
Appraisal & Umpire
Impartial, accurate appraisers and umpires for a prompt resolution between you and your policyholder.
Litigated File Management
Experts who follow recent verdicts and new legislation, attending mediation and Examinations Under Oath.
Mitigation Review
IICRC-certified claims analysts reviewing mitigation fees for accuracy and reasonableness.