Terms & Conditions

By using acsi-incorporated.com (the "Site") or submitting information through it, you agree to these Terms & Conditions. The Site is operated by ACSI Incorporated, an independent claims adjusting and third-party administration firm founded in 1985.

You may use the Site for lawful purposes only — contacting us, applying for positions, submitting claims instructions through our forms, and using the client portal for your own assignments. You agree not to submit false information, upload material you have no right to share, attempt to gain unauthorized access to the Site or its storage, or use the Site to transmit unlawful or harmful content.

Instructions, contact messages and career applications you submit are received by ACSI Incorporated staff and handled under our Privacy Policy. Client portal accounts are for authorized users; you are responsible for keeping your password confidential and for activity carried out under your account. We may suspend or close accounts that misuse the portal.

Content on the Site describes our services in general terms and does not constitute an offer to adjust any specific claim, a coverage determination, or legal advice. Assignments are performed under the terms of the applicable claim file, carrier program, or written agreement — not under these website terms.

• ACSI Incorporated sends text message alerts to internal staff when a new submission is received through the Site. These are internal business notification messages — not marketing or promotional messages.
• Message frequency varies with submission volume. Message and data rates may apply.
• You may opt out at any time by replying STOP to any message, after which no further texts will be sent to that number. For help, reply HELP, or contact us at contact@acsi-incorporated.com or +1 (830) 833-5207.
• Text alerts are sent only to numbers our internal staff have provided for this purpose. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
• Carriers and their providers are not liable for delayed or undelivered messages.

The ACSI Incorporated name, emblem, site design and written content are the property of ACSI Incorporated and may not be copied or reused without written permission, except as needed to view and use the Site normally.

The Site is provided "as is." While we work to keep it accurate and available, we do not warrant that it will be uninterrupted or error-free, and we are not liable for decisions made in reliance on general Site content. To the fullest extent permitted by law, ACSI Incorporated's liability arising from use of the Site is limited to the maximum amount allowed by applicable law.

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

We may update these terms from time to time; the version posted here applies. Questions can be directed to:

• ACSI Incorporated
• PO Box 720, Conroe, TX 77305
• contact@acsi-incorporated.com
• +1 (830) 833-5207